At Bengaluru Towing (accessible from https://bengalurutowing.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Bengaluru Towing and how we use it.
Information We Collect
If you contact us directly or use our request forms, we may receive additional information about you such as your:
- Name and Phone Number
- Email Address
- Vehicle Details (Model/Make)
- Location/GPS coordinates (to provide towing services)
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our towing services.
- Improve, personalize, and expand our website.
- Understand and analyze how you use our website.
- Communicate with you, either directly or through one of our partners, for customer service or to provide updates.
- Send you text messages or calls regarding your towing request.
Google Ads and Cookies
Bengaluru Towing uses “Cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
As an advertiser on Google, we may use Google’s conversion tracking and Remarketing pixels. These third-party vendors use cookies to serve ads based on someone’s past visits to our website.
Data Protection Rights
You have the right to request that we erase your personal data or restrict the processing of your data. If you would like to exercise any of these rights, please contact us.
2. Terms and Conditions
Create a second page (e.g., bengalurutowing.com/terms-and-conditions) and paste the following:
Terms and Conditions
Last Updated: [Insert Date]
Welcome to Bengaluru Towing. By accessing this website and requesting our services, you agree to comply with and be bound by the following terms and conditions.
1. Services Provided
Bengaluru Towing provides roadside assistance, car towing, and bike towing services within Bengaluru and surrounding areas. Service is subject to vehicle availability and traffic conditions.
2. User Responsibility
- You must provide accurate location and vehicle details.
- You must be the owner of the vehicle or an authorized representative.
- You must ensure the vehicle is accessible to our tow trucks.
3. Payment Terms
Payments for services must be made upon completion of the tow via Cash, UPI, or Online Transfer unless otherwise agreed upon. Any quoted price is an estimate and may change based on actual distance or complexity (e.g., jammed wheels, basement extraction).
4. Liability
While we take the utmost care in handling your vehicle, Bengaluru Towing is not liable for:
- Pre-existing damages to the vehicle.
- Damages caused by mechanical failure of the vehicle during loading/unloading.
- Delays caused by traffic, weather, or “Acts of God.”
5. Cancellations
If a tow truck has been dispatched and you cancel the service, a “Minimum Dispatch Fee” will be applicable to cover fuel and driver costs.
6. Governing Law
These terms are governed by the laws of India and the courts of Bengaluru shall have exclusive jurisdiction.